Help center Subscription & pricing

Subscription, plans and modules

Your subscription consists of a plan, optional modules and, if you want, rented hardware. You manage everything under Settings → Subscription & invoices.

How it looks in the dashboard
How it looks in the dashboard

Plans

All plans include:

  • Floor plan, courses, splitting and partial payments
  • Shifts, staff permissions and discount codes
  • Reports, Z-report and DATEV export
  • TSE

| Plan | Price per month | Devices | Modules of your choice |

|---|---|---|---|

| Starter | €79 | 1 (POS or kiosk) | 1 |

| Pro | €139 | up to 3 | 3 |

| Business | €219 | up to 5 | 5 |

All prices are net, plus VAT.

Modules

Each module costs €29 per month per location, with no device or screen count. The modules of your choice included in your plan cost nothing extra. Every additional module is charged. Available modules:

  • Reservations
  • Online shop
  • QR ordering and payment
  • Kitchen display (KDS)
  • Menu boards
  • Self-order kiosk
  • Vouchers & tickets
  • Marketing
  • Website
  • Hotelsoftware-Anbindung
  • Inventory management

If a menu item is missing from the navigation, the module probably hasn't been booked or activated yet. Menu boards then show, for example, the note “Add-on module” with a link to Subscription & invoices.

More devices and hardware

  • Additional device: Every additional POS or kiosk (iPhone, iPad, Android or kiosk terminal) costs €29 per month.
  • Lesegerät Stripe S710: zur Miete für 15 € im Monat. Andere Hardware wie iPad, iPhone oder Drucker kaufst du selbst oder nutzt vorhandene Geräte.

Choose or change plan

  1. Öffne Abo & Rechnungen.
  2. Choose a plan, check the modules and set the number of devices. On the right you'll see the monthly total, net.
  3. Eine Laufzeit von mehreren Monaten ist mit einem Laufzeitrabatt günstiger. Mit Miet-Hardware gilt immer die Laufzeit.
  4. Bestätige die Auswahl.

During the trial period, you can choose a plan at any time. The remaining trial days stay free, then monthly billing begins. Without a plan, the trial ends automatically. See “Sign-up and free trial”.

Your subscription

Der Bereich „Dein Abo“ zeigt Paket, Preis pro Monat netto, den Laufzeitrabatt und die Mindestlaufzeit. Hier gibt es „Kündigen“ und, solange die Kündigung läuft, „Kündigung zurücknehmen“.

Invoices and billing address

The "Invoices" table lists date, number, status (paid, open, draft, canceled, uncollectible) and amount. Under "Billing address" you manage street, ZIP code, city and VAT ID.

Individuelle Konditionen

Hast du individuelle Konditionen, schreib uns für Änderungen an service@orderhero.net.

Abgelaufene Testphase

Once the trial has ended, choose a plan. Your booked features are then enabled again right away. Your data is still there.