About us

From the hospitality industry, for the hospitality industry

orderhero wasn't dreamed up on a drawing board, but behind our own counter. Every feature had to prove itself in our own business before it came to you.

Our story

orderhero was founded by Dennis Weiß. He has been developing software for over 18 years and has been a hotelier and restaurateur in Rust himself since 2013. If you stand at the register every day, juggle reservations and do the end-of-day cash-up in the evening, you quickly notice where the tools fall short.

The existing systems didn't convince him: a POS from here, reservations from there, a third program for card payments, a fourth for menu boards. Each with its own contract, its own menu and its own fees. Data that doesn't fit together, and statements you end up reconciling by hand anyway.

So he started building it himself, first for his own businesses. That's how orderhero came about: one platform where POS, kitchen display, kiosk, reservations, online shop, vouchers and card payments share the same menu and the same orders.

What we believe in

Tested in real restaurant operations

New features run in our own restaurants first. If something doesn't hold up there during full service, it doesn't ship.

One instead of many

One menu, one account, one bill. No interfaces that fail at night and no five contracts.

Fair prices

One clear monthly price, cancel monthly, no commission on your sales.

Direct line

You're talking to people who are restaurateurs themselves and built the software, not to a call queue.

See for yourself

Try free for 30 days, no payment details needed. Or write to us: service@orderhero.net